PRIVACY POLICY
Your privacy
matters.
Kandoo Carpentry respects your privacy and is committed to handling your personal information in a responsible and transparent way.
1. What information we collect
We collect personal information you provide to us, including
(but not limited to) your name, email address, phone number,
address and details about your project or enquiry. This information
is collected when you contact us through our website, email,
phone or in person.
2. How we use your information
We only use the information you provide to:
-
Respond to your enquiries
-
Discuss and prepare quotes for your project
-
Provide our carpentry and related services
-
Communicate with you about your project
-
Arrange appointments and site visits
-
Maintain records relating to our business and services
-
Improve our website and customer experience
We will not use your personal information for marketing purposes.
3. How we store and protect your information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Your information may be stored electronically in our email systems, business records and other systems we use to operate Kandoo Carpentry.
We may also use trusted third-party service providers, such as our website hosting and business software providers, which have their own security and privacy measures in place.
4. Disclosure of information
We do not sell or rent your personal information.
We may disclose your information to third parties where reasonably necessary to assist us in providing our services or operating our business. This may include suppliers, subcontractors, professional advisers, technology providers or other service providers.
5. Access and correction
You may contact us to request access to personal information we hold about you or to ask us to correct information that you believe is inaccurate or incomplete.
We will respond to reasonable requests in accordance with applicable privacy laws.
6. Cookies and website analytics
Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website and help us improve our services and online presence.
Cookies are small files stored on your device when you visit a website.
You can adjust your browser settings to refuse or restrict cookies. Please note that doing so may affect how some parts of our website function.
Third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy policies.
7. Third-party websites
Our website may contain links to third-party websites, including social media platforms or other websites. Kandoo Carpentry is not responsible for the privacy practices or content of these external websites. We recommend reviewing the privacy policy of any third-party website you visit.